BlueLink Model 7320 Thermostat

Can I connect my thermostat to a dual band router?

Yes, however you must connect to the 2.4 GHz band and not the 5 GHz band. Additionally, these two bands must have different network names and network passwords. If you are using the same name and/or password for both bands you may experience connection problems with your thermostat.

Can I connect to a hidden network (SSID)?

Yes, but you must unhide the SSID during the thermostat registration process. Once registration is complete, you can once again hide the SSID using your routers network configuration tools.

Does this thermostat require a 24VAC Common "C" wire?

A 24VAC common "C" wire is required if using Wi-Fi.  The common "C" wire is also known as the 5th wire in most standard applications.  If there are not enough wires coming out of the wall at the thermostat, you can install the Share-a-Wire module at the equipment, which will allow a common connection using a standard 4-wire installation.

How do I clear my thermostat Wi-Fi connection?

1) Press and hold down the CONFIG button for one second.
2) Press NEXT until you see the word WIFI in the display.
3) Press the ▲ (up) button until CL WIFI appears in the display.
4) Press NEXT to exit and clear the Wi-Fi connection.

How do I pair a Wireless Remote Sensor with the Thermostat?

1) Put the thermostat into wireless connection mode by pressing and holding down the CONFIG and DAY/TIME buttons for 3 seconds.
2) Press NEXT until the word SENS appears in the display.
3) On the sensor you wish to pair, press and hold the CONNECT button for 3 seconds (The connect button is a small button located on the back of the indoor sensor or on the circuit board of the outdoor and humidity sensors).
4) Once paired, the blue LED on the sensor will turn on for 60 seconds. Additionally, the thermostat display will indicate which sensor has been paired (i.e. ODS for Outdoor Sensor).
5) Press NEXT on the thermostat and repeat steps 3 and 4 or press RETURN to exit.

How do I view the outdoor temperature on the thermostat?

If a wired or wireless outdoor remote sensor was connected, you can view the outdoor temperature by touching anywhere in the room temperature portion of the display screen. The outdoor temperature will display for a few seconds.

How many Wireless Remote Sensors can be connected?

A maximum of four BlueLink wireless remote sensors can be connected. Out of this maximum, only one wireless outdoor sensor or wireless humidity sensor can be connected.

I received a FAIL 9 code on my thermostat during Wi-Fi setup. What does that code mean?

If you receive a FAIL 9 code at the thermostat during the registration process it typically means you have entered the wrong network password during registration. Network passwords are case sensitive. Make sure your router is configured with compatible security and network mode settings and then follow these steps to fix the problem:

1) Exit the BlueLink app and then reopen it.
2) Highlight your thermostat on the left side of the screen and then press UPDATE ACCOUNT.
3) Enter your account password.
4) Select WI-FI SETTINGS.
5) Highlight your thermostat on the left side of the screen and then press SELECT.
6) Select WI-FI NETWORK and press ENTER.
7) Enter the correct Network Name and Password and press ENTER.
8) Follow the steps in the app to complete the process.

What do I need to do if I change my Wi-Fi router name (SSID)?

If you change your Wi-Fi router password, you will also need to clear the Wi-Fi settings in the thermostat and then update those Wi-Fi settings in the app. Open the app and go to the "Select Thermostat" screen. Select UPDATE ACCOUNT and enter you app account password. Select WI-FI SETTINGS. Select the thermostat to update and press SELECT. Select WI-FI NETWORK and press ENTER. Enter your new network name and password and then press ENTER. Follow the instructions in the app. For complete instructions, open a copy of the Wi-Fi Setup Guide by clicking here: Wi-Fi Setup Guide

What do I need to do if I get a new Wi-Fi router?

Once you have the new Wi-Fi router up and running you will have to clear the Wi-Fi connection in the thermostat and then change the Wi-Fi settings in the app. For complete instructions, open a copy of the Wi-Fi Setup Guide by clicking here: Wi-Fi Setup Guide.

What does it mean when COMM LOSS appears in the display?

If wireless communication between the thermostat and a wireless remote sensor is lost a COMM LOSS message will appear in the thermostat display along with the device that has lost communication: ODS = Outdoor Sensor, HMS = Humidity Sensor and IDS1, IDS2, IDS3 or IDS4 = Indoor Sensor #1, #2, #3 or #4. Communication with this device should repair on it's own, but you can also try re-pairing the thermostat with the device by pressing the CONNECT button on the device for 3 seconds.

What network mode(s) can I connect to?

BlueLink thermostats are compatible with 802.11G networks. Ensure your router is either set up for G or MIXED mode. MIXED mode will accept most modes of communication.