Premier Model 3020 Thermostat

Your thermostat may have been configured to run the system fan for an additional 30-90 seconds after the air conditioning compressor shuts down. This will help distribute the remaining cool air through your ductwork and increase overall efficiency.

Does my thermostat require batteries?

Braeburn thermostats can be powered by batteries, the 24VAC system transformer or both depending on how it was installed. See the installer manual for more information.

HI is shown in the display where the temperature is normally displayed.

The temperature sensed by the thermostat is higher than the 99° F (37° C) upper limit of the thermostat's display range. The display will return to normal after the sensed temperature lowers within the 40° to 99° F (4° to 37° C) display range. Turn on the cooling system or use other methods to lower the temperature. This condition could occur from the system being turned off during an exceptionally warm period or upon installation when the thermostat has been stored for a long period of time in a warm vehicle or location prior to being installed.

How do I get into the USER SETTINGS mode?

To enter the USER SETTINGS mode where you can adjust settings such as your temperature differential, press and hold the RETURN button for 4 seconds. The display will then switch to the USER SETTINGS mode. Press the RETURN button to cycle through the user options and the UP or DOWN arrow buttons to cycle through selections for each particular user option. After a few moments of inactivity the display will return back to normal mode.

LO is shown in the display where the temperature is normally displayed.

The temperature sensed by the thermostat is lower than the 40° F (4° C) lower limit of the thermostat's display range. The display will return to normal after the sensed temperature raises to within the 40° to 99° F (4° to 37° C) display range. Turn on the heating system or use other methods to raise the temperature. This condition could occur from the system being turned off during a cold weather period or upon installation when the thermostat has been stored for a long period of time in a cold vehicle or location prior to being installed.

My heating or cooling system will not turn on at all.

Put the thermostat into the OFF mode. Press the reset button located on the front of the thermostat. Place your system back into the HEAT or COOL mode and try running your heating or cooling system again. If the problem persists then you may have a problem with your heating or cooling system that is causing it to not operate properly. You may need to call your installer or a local service contractor in your area.

My heating system (furnace) functions intermittently or doesn't always reach my set point temperature before turning off.

Put the thermostat in the OFF mode. Press the reset button located on the front of the thermostat. Put the system back into HEAT mode and then try running your heating system (furnace) again. If the problem persists then you may have a problem with your heating system (furnace) that is causing it to run intermittently or turn off prematurely. You may need to call your installer or a local service contractor in your area.

My heating system (heat pump) blows cool air when in HEAT mode and warm air when in COOL mode.

Your thermostat may have been wired incorrectly or you are having a problem with the heating system (heat pump) system itself. You may need to call your installer or a local service contractor in your area.

The display is flashing the word SERVICE along with FILTER, UV or HUMID. What does this mean and how do I remove it?

Your thermostat is equipped with a feature that is used to remind you to check/change your filter, UV light(s) and/or humidifier pad(s). The feature can be set for off or for a number of days up to 365. When the time period is up a reminder will flash in the display. To remove the reminder and start the countdown over, simply press the RETURN button.

The thermostat display reads "-AC", what does this mean?

If "-AC" appears in the display, this means that the thermostat has lost AC power from your system transformer. You will most likely need to contact a local heating & air conditioning contractor in your area to service your equipment.

What type of battery should I use for my thermostat?

If your thermostat requires batteries, use only type "AA" alkaline batteries. Make sure to install the positive (+) and negative (-) ends of the batteries correctly as shown inside the battery compartment.

When I turn on my gas furnace cool air blows out of the vents for the first couple of minutes.

Your thermostat may be configured for an electric furnace. When configured for an electric furnace the fan comes on immediately when there is a call for heat. Gas furnaces need a couple minutes of warm up time before the fan runs. Please see the "installation" section of your owner's manual for information on how to properly set your gas/electric fan option. All manuals are available on this website.

When I turn on my heating system (furnace) it takes a couple minutes for any heat to come out of the vents.

Most gas furnaces have a short warm up period before the fan will come on and circulate the warm air throughout your ductwork. This is to prevent cool air from blowing at initial startup and is not controlled by the thermostat.

When should I change my batteries?

If your thermostat requires batteries, you need to change them when the battery icon appears in the display. This indicates that the batteries are becoming low and should be changed as soon as possible. Always change batteries when you will be away for a long period of time.

Why does my thermostat have BACK, NEXT and RETURN buttons?

The BACK, NEXT and RETURN button are only used when configuring your thermostats User or Installer settings. You will not need these buttons during normal daily operation.

Videos

Product specifications may change without notice.